A survey of staff experiences conducted in August/September 2021 and reported in WONKHE, found that stories ranged
from unfailing praise of how their institution’s leadership team led during the crisis through to sheer resentment …
the comparison of a designated working space at home with no commute versus an open-plan office environment and unreliable transport was clear. However, not everyone was fortunate to have that home environment, leading to some concern that institutions needed to take care about how hybrid was embedded into organisational culture. (Marsden, 2021)
The accounts in What The University Did document spiralling workloads – and the ever-present corporate reminder to look after well-being. Of mixed messages, great kindness, and blame. Those in The Return? recall deep anxieties about returning to campus, the benefits and challenges of hybrid working, the strangeness of relearning routines. In Future Flexibility there are calls for keeping the good bits and the silver linings alongside a sense of regret about the passing of a teaching moments.